In this episode, Julie chats with Mike Collishaw from 32Byte (https://32byte.com.au/), a dental-specific IT company that handles everything from new practice fit-outs to ongoing tech support, cybersecurity, ...

In this episode, I explore a sensitive but vital topic: the role of long-term employees in a growing dental practice. While loyalty is often seen as a virtue worthy of reward, I challenge the idea that tenure alone should guarantee pay rises or...

It's a new year and the perfect time to look at your practice with fresh eyes! In this episode, I share five key areas where a different approach could transform your practice in 2026: raising the bar on staffing, assessing your sys...

Struggling to find great candidates, grow patient numbers, or solve practice challenges? Before you tell yourself "we don't have enough resources", consider this: what if the problem isn't a lack of resources, but a lack of resourcefulness?&nbs...

Hiring for a dental practice isn’t about volume - it’s about finding the right person. In this episode, I explore how a simple 3-minute video request from job applicants can radically improve your hiring process.